+31%
more bookings from incoming inquiries
OMNICHANNEL INBOX AND AI AGENT FOR VETERINARY CLINICS
Your digital receptionist that books clients in seconds
MiaVet automatically starts conversations with clients on social media, in messengers, or on your website. It assesses urgency, turns inquiries into appointments, hands complex cases over to reception with full context, follows up with no-shows, and brings all conversation analytics into one system.
- 24/7 with no missed inquiries
- Quality control for every conversation
- Launch in 5–7 business days
MiaVet chat
Client: My cat has not eaten for two days. What should I do?
MiaVet: Are there any other symptoms, such as vomiting, fever, or lethargy? If the case appears urgent, it is immediately transferred to a receptionist.
Result: the nearest available appointment is booked and the client arrives at the clinic.
How it works
MiaVet in action
up to 92%
of conversations are resolved without human involvement
6 stages
in a managed funnel for higher-quality bookings
5 filters
for automatic routing and escalation
100%
visibility into conversations and analytics
Product
What MiaVet brings to your clinic
Smart inquiry handling
The AI agent talks to clients in messengers and through the website widget, identifies the purpose of the visit, and answers using the clinic's knowledge base.
Automatic qualification
The system collects essential details about the pet and its symptoms, separates routine and urgent cases, and helps prevent lost clients.
Appointment booking
MiaVet guides each conversation to the right outcome: an appointment, a consultation, or a handoff to a person with the full conversation context.
Funnel quality control
Managers can see conversion, drop-off points, team workload, AI operation costs, and the quality of follow-ups after handoff.
Digital receptionist
The digital receptionist follows your services, prices, and procedures without inventing information, while addressing client questions and concerns.
Safe escalation
Negative, complex, and urgent scenarios are routed to an operator according to your rules, with response-time SLA tracking.
Business impact
MiaVet works as a measurable channel for revenue growth
For clinic owners
- Higher inquiry-to-appointment conversion
- Predictable staff workload
- Fewer leads lost after hours
For managers:
- One system for conversation oversight
- Reports by funnel stage and filter
- Communication standards monitoring
For receptionists
- Less routine work and fewer repetitive questions
- Less stress when handling multiple conversations
- A simpler booking process
How we work
How we launch MiaVet at your clinic
Discovery
We review your website and current workflows, then meet with the owner or manager to understand the clinic's goals.
Knowledge base
We build a custom clinic knowledge base with services, prices, common concerns, and answers to frequently asked questions.
Dashboard setup
We tailor the MiaVet dashboard to your brand colors, promotions, price list, and doctor profiles.
Omnichannel inbox
We connect all communication channels—VK, Telegram, MAX, and the website widget—in one inbox.
Focus-group test
We test the assistant with a private focus group to identify and resolve inconsistencies.
Client launch
We launch with real clinic clients, supported by the MiaVet team.
CRM integration
If needed, we integrate your CRM to enable automatic booking without receptionist involvement.
Plans
Transparent pricing
Start
RUB 99,000 implementation
6 000 ₽/month
65 990 ₽/year
- 1 communication channel
- Basic qualification funnel
- Up to 100 conversations per month
- Online conversion reports
- Optional live receptionist center: 8 000 ₽
Pro
RUB 149,000 implementation
9 990 ₽/month
109 990 ₽/year
- Omnichannel support + handoff
- Advanced analytics and SLA tracking
- Up to 400 conversations per month
- Support 7 days a week
- Optional live receptionist center: 16 000 ₽
Connect
RUB 199,000 implementation
14 990 ₽/month
169 990 ₽/year
- For clinic networks and multiple locations
- Custom routing and roles
- Unlimited conversations
- Dedicated implementation engineer
- Optional live receptionist center: 19 000 ₽
VIP
Implementation from RUB 300,000
from RUB 19,990/month
up to RUB 40,990/month
- For large groups or specialized enterprises
- Complex infrastructure and routing
- Multi-level client communication
- Specialized workflows and advanced inquiry classification
- Optional live receptionist center: from RUB 19,000
Special offer
For the first 5 licenses purchased
Connect plan on special terms
Regular price: 368 990 ₽
149 000 ₽
Implementation + 12-month subscription
Live receptionist center not included
Testimonials
Our patients have already tried MiaVet
Mars
Mia helped me book an appointment with an orthopedist because I was limping.
Lady
My owner did not want to vaccinate me, but Mia convinced her that it was very important.
Marta
I swallowed some socks. Mia quickly realized it was an emergency, so the clinic saw me right away and performed surgery.
Pandora
It seems Mia convinced my owner to schedule my spay procedure and pre-op tests. I am not particularly thrilled...
Kesha, 8 years old
Mia explained the benefits of preventive checkups and clinic plans, and that is how I got my appointment!
FAQ
Frequently asked questions from clinic managers
How long does implementation take?
MiaVet is more than a scripted chatbot: it is a complete intelligent infrastructure. We build a custom clinic knowledge base, configure promotions and prices, prepare answers to common concerns, and support testing. The full launch takes 5–7 business days when the clinic provides the required materials promptly.
What is the MiaVet Assistant?
It is a purpose-built solution for veterinary clinics with more flexible management than off-the-shelf platforms or Telegram bots. The AI assistant comes with an easy-to-manage dashboard tailored to your clinic's tasks and brand colors. You also receive an omnichannel inbox that brings together VK, Telegram, MAX, and your website. Before launch, we create a custom knowledge base for general answers and specific services such as vaccinations, neutering, and dental cleaning appointments. We then connect MiaVet and help you adapt the assistant throughout testing.
Can you connect our existing CRM and messengers?
Yes. MiaVet integrates with popular communication channels and CRMs through APIs and webhooks without interrupting the clinic's current operations.
Who manages the content and knowledge base?
We create the initial structure together with the clinic. After that, content can be managed through the admin dashboard without changing code.
Can the system provide treatment advice?
No. MiaVet is designed for routing and communication management. Clinical decisions are made only by a veterinarian.
Get started
Request a MiaVet demonstration for your clinic
Complete the form and we will send you a link to the demo bot @MiaVet_bot with testing instructions. In return for your feedback, we will send you a ready-to-use appointment-booking script for receptionists.
Thank you for your request
Request sent
We have received your form. While we prepare your demo, browse the Mia comic and try the bot at @MiaVet_bot.
